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and González, Meritxell A Flexible Dialogue System for Enhancing Web Usability.
In this paper, we study how the performance and usability of web dialogue systems could be enhanced by using an appropriate representation of the different types of knowledge involved in communication: general dialogue mechanisms, specific domainrestricted linguistic and conceptual knowledge and information on how well the communication process is doing. We describe the experiments carried out to analyze how to improve this knowledge representation in the web dialogue system we developed. the system to the user’s expertise and application complexity we have distinguished two types of messages: directed and open. Directed system's messages are explicit about the information the system needs from the user at each state of the communication. Open system's messages suggest the user to introduce the information needed, but not as strongly. Although different types of messages could be used, the initiative (or control) of the dialogue is always mixed because the user can decide to select a new task at any state of the communication and the system will always guide the user to introduce the needed information. In order to improve the adaptability of the DS several systems (,) dynamically adapt the dialogue strategy. In our DS we have incorporated an independent module that uses data on how well the communication is doing to determine the type of message and the confirmation policy. Following the methodology proposed in  we analyzed a corpus of dialogues to obtain the data that gives information about the most appropiate system stategy and the amount of evidence each data gives. The dialogue cues used by the adaptive module to determine the system’s respond are related to the system’s errors as well as to the content of the user’s intervention (asking for help, giving new relevant data and giving not expected data).
About this site
This website has been set up for WWW2009 by Christopher Gutteridge of the University of Southampton, using our EPrints software.
Add your Slides, Posters, Supporting data, whatnots...
If you are presenting a paper or poster and have slides or supporting material you would like to have permentently made public at this website, please email
firstname.lastname@example.org - Include the file(s), a note to say if they are presentations, supporting material or whatnot, and the URL of the paper/poster from this site. eg. http://www2009.eprints.org/128/
It's impractical to add all the workshops at WWW2009 by hand, but if you can provide me with the metadata in a machine readable way, I'll have a go at importing it. If you are good at slinging XML, my ideal import format is visible at http://www2009.eprints.org/import_example.xml
We (Southampton EPrints Project) intend to preserve the files and HTML pages of this site for many years, however we will turn it into flat files for long term preservation. This means that at some point in the months after the conference the search, metadata-export, JSON interface, OAI etc. will be disabled as we "fossilize" the site. Please plan accordingly. Feel free to ask nicely for us to keep the dynamic site online longer if there's a rally good (or cool) use for it...
- WWW2009 EPrints supports OAI 2.0 with a base URL of http://www2009.eprints.org/cgi/oai2
- The JSON URL is http://www2009.eprints.org/cgi/json?callback=function&eprintid=number
To prevent google killing the server by hammering these tools, the /cgi/ URL's are denied to robots.txt - ask Chris if you want an exception made.
Feel free to contact me (Christopher Gutteridge) with any other queries or suggestions. ...Or if you do something cool with the data which we should link to!
These are not directly related to the EPrints set up, but may be of use to delegates.
- Social tool links
- I've put links in the page header to the WWW2009 stuff on flickr, facebook and to a page which will let you watch the #www2009 tag on Twitter. Not really the right place, but not yet made it onto the main conference homepage. Send me any suggestions for new links.